Last updated: June 18, 2026
These Terms of Sale govern all purchases made through florely.co (the "Site"), operated by IZY SOLUTION LTD, 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom ("Florely," "we," "us," "our"). By placing an order, you agree to these terms.
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Products
Our products are cosmetic wellness items intended for external use only. Product descriptions, images, and ingredient information are provided for general informational purposes. Our products are not intended to diagnose, treat, cure, or prevent any disease. Always read the label and follow usage instructions. If you have a medical condition or are pregnant or nursing, consult a healthcare professional before use.
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Orders
Placing an order constitutes an offer to purchase. All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order, including in cases of suspected fraud, pricing errors, or stock unavailability. You will receive an order confirmation by email; this confirms receipt of your order, not its acceptance.
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Pricing and Payment
All prices are displayed on the Site and are subject to change without notice. Prices and any applicable taxes or duties are shown at checkout. Payment is processed securely at the time of order. We accept the payment methods displayed at checkout. By submitting payment information, you confirm you are authorized to use the payment method.
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Order Accuracy
You are responsible for providing accurate shipping and contact information. We are not liable for delays or non-delivery caused by incorrect information you provide.
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Cancellation
You may cancel your order within 30 minutes of placing it by contacting contact@florely.co with your order number. After this window, orders enter processing and can no longer be cancelled, but may be eligible for return under our 30-day money-back guarantee.
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Shipping
Processing takes 1–3 business days. Delivery takes an estimated 6–8 business days after processing. Delivery times are estimates and not guaranteed. Risk of loss passes to you upon delivery.
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Returns and Refunds
We offer a 30-day money-back guarantee as described in our Shipping & Returns policy. Refunds are issued to the original payment method.
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Limitation of Liability
To the maximum extent permitted by law, our total liability for any claim arising from a purchase is limited to the amount you paid for the product. We are not liable for indirect, incidental, or consequential damages.
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Governing Law
These terms are governed by the laws of England and Wales. [Review if you wish to specify a different jurisdiction for your US market.]
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Contact
Questions about an order: contact@florely.co
