SHIPPING & RETURNS

SHIPPING & RETURNS

Last updated: June 18, 2026

Shipping

Processing time: Orders are processed within 1–3 business days after they are placed.

Shipping time: Once processed, delivery takes an estimated 6–8 business days.

Total estimated delivery: approximately 7–11 business days from order to doorstep. Delivery times are estimates and may vary due to carrier delays, holidays, or circumstances beyond our control.

You will receive a confirmation email when your order ships. Please ensure your shipping address is correct at checkout; we are not responsible for orders delayed or lost due to incorrect address information.

30-Day Money-Back Guarantee

We stand behind our products. If you are not satisfied with your purchase, you may request a refund within 30 days of receiving your order.

How to request a return:

1. Email contact@florely.co with your order number and the reason for your return.
2. Our team will respond with return instructions.
3. Once we confirm your return, your refund will be issued to your original payment method.

Please note:

• Refund requests must be made within 30 days of delivery.
• Refunds are processed to the original payment method and may take several business days to appear, depending on your bank or card issuer.
• [Review: specify whether the customer or Florely covers return shipping costs, and whether any restocking fee applies.]

Cancellations

You may cancel your order within 30 minutes of placing it. To cancel, email contact@florely.co with your order number as soon as possible. After 30 minutes, orders enter processing and can no longer be cancelled — but you remain covered by our 30-day money-back guarantee.

Contact
contact@florely.co